Email us
Everyday questions and feedback: hello@gamstopcasino.net
UK partnerships and media enquiries: partners@gamstopcasino.net
In most cases you will hear back from GamStopCasino within two working days. If your message concerns a specific review, please paste the page URL into your email and quote the exact detail you are querying — that lets us re-check the point on the site and get back to you much faster.
What we can help with
- Corrections. UK operators tweak welcome bonuses, wagering requirements and payout processes on an almost weekly basis. Flag anything on GamStopCasino.net that no longer matches reality and we will re-test that detail and update the page.
- Operator enquiries. Casinos are welcome to request a review, with the caveat we repeat to every operator that gets in touch: our hands-on testing decides the outcome, and neither a listing nor a rating can be bought.
- Player feedback. First-hand stories from UK players — a payout that took days, a live-chat agent who actually solved a problem, a wagering clause that felt sharper than advertised — feed straight into our re-testing schedule and genuinely move the rankings.
What we can't do
One important boundary: GamStopCasino reviews casinos but does not operate them. We hold no player accounts, process no payments and cannot intervene in disputes — so password resets, stalled withdrawals and account queries need to be taken up with the casino's own support desk. If a UK-licensed operator refuses to resolve a legitimate complaint, escalate the matter to the UK Gambling Commission (UKGC), which issued the site's licence, or to an approved alternative dispute-resolution provider such as IBAS.
Need support with gambling?
If gambling is causing you stress or harm, please don't wait to reach out. Our Responsible Gambling page pulls together free, confidential UK support services — including GamCare's National Gambling Helpline on 0808 8020 133. 18+ only.
